Frequently Asked Questions
Services
We provide professional web development services including: web app development, code maintenance and bug fixing, custom script development, and web shop source code.
Project completion time depends on the scale and complexity. A basic web app typically takes 2-4 weeks, while more complex projects may take 2-3 months.
Support & Maintenance
We provide free support for the first month after project completion. After that, you can subscribe to extended support packages with priority response times.
Emergency issues are handled based on priority according to your support package. We have a dedicated support team to quickly resolve urgent matters.
Payment & Contracts
We use a milestone-based payment structure. An initial deposit is required to start the project, with subsequent payments made according to project progress.
Source code ownership is transferred to the client after full payment. We only retain the right to use the code for portfolio purposes.
Contact
You can reach us through the following channels:
- Email: support@goathub.com
- Discord: Join our community
- Telegram: @goathubcc